Choose your appointment

Book a 30-minute video call with Neil Maree for general inquiries. Please provide your first name, surname, company name and the reason for your meeting so we can prepare.

For technical support, please open a Helpdesk ticket first using the website Help Centre or by emailing our support team. Support calls and any photos or videos must be linked to your ticket; our team will arrange the appropriate support call.

Book a 30-minute introductory video call with Neil Maree to discuss your new roastery or coffee-roaster requirements. Please provide your first name, surname, company name and the reason for your meeting so we can prepare.

Apprentice-series prices are available on the Guild Roasters website. For further pricing, please schedule a video call. Guild is the new premium brand under the Genio company.

Technical support starts with a Helpdesk ticket. Please use the website Help Centre or email our support team first; support calls and photos or videos must be linked to your ticket.